What I find in clients’ CRMs and order history, anonymised. One a week when there’s something worth saying.
All · manufacturing · ai-automation · field-sales · operational-efficiency · roi · industry-trends · sales-productivity · benchmarks · sales-operations · crm · quoting · procurement
AI adoption barriers aren't the same across sectors. Manufacturing hits infrastructure and data walls. Logistics runs into an ROI paradox at SME scale. Professional services gets caught in the billable hour trap. A sector-by-sector breakdown of why AI projects fail, and what to do about it.
Survey headlines say UK SMEs are adopting AI fast. Government data tells a different story. The real adoption numbers across the UK, EU, and USA — and what it means for mid-market manufacturers still deciding whether to move.
UK field sales reps sell for 12 hours a week. The other 28 disappear into admin, CRM entry, quoting, and meetings. 27 sourced data points from Salesforce, SPOTIO, Gartner, Validity, and Forrester showing exactly where the time goes — and what it costs.
The gap between enterprise AI adoption and UK mid-market businesses is wider than most people admit — and it's compounding every month. Data from Salesforce, ONS, Eurostat, OECD, and Anthropic on where the real adoption numbers sit.